Please do not store Food or Beverage at all. This includes tea, vitamins, etc. This is strictly against our Terms of Service. Please read our Terms of Service and our Packing Tips.
Make sure you do not pack any passports, visas, or other important documents or identification that you may require immediately. There will be a additional charges for if IMMEDIATE retrieval is required, otherwise the access time is within 48 hours or more depending on where your locker is and if we can access it, although we will try and get it as soon as possible.
Storage loading and unloading delivery requires a minimum 48 hours notice to schedule. If the minimum notice isn’t given but delivery is still required then there will be a $30/hour fee or more for retrieving your locker plus the regular delivery fee.
Delivery times are not exact. We try to deliver as close to your preferred times but work within a 4 hour window or more for delivery. Our driver will phone when ready to leave for your address. If there is no answer then will leave for the next address or back to the yard for the night.
SUMMER STORAGE LOADING
ONLY FLEX STORAGE IS OFFERED AT THIS TIME. WITH FLEX STORAGE YOU CAN CHOOSE YOUR PREFERRED DATE AND TIME FOR PICK UP AND DELIVERY OF YOUR BELONGINGS. TIMES ARE NOT EXACT AS PER ABOVE DISCLAIMER.
PLEASE GO TO OUR ORDER PAGE AND FILL OUT ACCORDINGLY. IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE CONTACT US BY EMAIL AT INFO@ONESTEPSTORAGE.CA